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HEAVY STEP
Refund & Return Policy

A Legal Disclaimer

  • By making a purchase  from Heavy Step LLC, you agree to the terms stated in this Refund & Return Policy.

  • We reserve the right to refuse any return that does not meet the outline conditions 

Refund Policy - The Basics 

  • Items must be unworn, unwashed, and in original condition with tags attached

  • Returns must be requested within 7-14 days of delivery

  • Proof of purchase is required

What to Include in the Refund Policy

  • Once we receive answers inspect your return, you'll be notified by email

  • Approved refunds will be processed to your original payment method with 5-10 business days

  • Shipping fees are non-refundable 

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